Goto

Collaborating Authors

 vb live event


What consumers think about AI – and the impact on your industry and business (VB Live)

#artificialintelligence

Is consumer sentiment around AI and automation vital to your brand? Join this VB Live event where research, data, and analytics leaders share the current global consumer outlook on AI, reveal key findings from YouGov's International Technology Report 2021, and more. Even as AI takes center stage in daily consumer life, sentiments about the technology are tremendously divided. Separating the hype from the reality is a chore even for business leaders in the thick of it. On top of that, the moral and ethical questions that the technology raises as it comes into the spotlight are tremendously provocative.


Responsible AI in health care starts at the top -- but it's everyone's responsibility (VB Live)

#artificialintelligence

Health care's Quadruple Aim is to improve health outcomes, enhance the experiences of patients and providers, and reduce costs -- and AI can help. In this VB Live event, learn more about how stakeholders can use AI responsibly, ethically, and equitably to ensure all populations benefit. Breakthroughs in the application of machine learning and other forms of artificial intelligence (AI) in health care are rapidly advancing, creating advantages in the field's clinical and administrative realms. It's on the administrative side -- think workflows or back office processes -- where the technology has been more fully adopted. Using AI to simplify those processes creates efficiencies that reduce the amount of work it takes to deliver health care and improves the experiences of both patients and providers.


The cutting-edge computer architecture that's changing the AI game (VB Live)

#artificialintelligence

To stay on top of AI innovation, it's time to upgrade from multicore architecture. Join this VB Live event to learn how cutting-edge computer architecture can unlock new AI capabilities, from common use cases to real-world case studies and more. AI and machine learning demand new approaches to computer architecture -- but, of course, there are more factors. Large amounts of data, the arrival of industry-standard frameworks such as TensorFlow and PyTorch, and the death of Moore's Law, are all signs that it's time for the next generation of computing systems. And it's one of the biggest transitions that the computer industry has seen since the changes demanded by the Internet and online connectivity.


How machine learning helps companies stay agile in a pandemic (VB Live)

#artificialintelligence

Join this VB LIve event to learn how machine learning has offered companies powerful ways to adapt in these uncertain times.Join this VB LIve event to learn how machine learning has offered companies powerful ways to adapt in these uncertain times.Join this VB LIve event to learn how machine learning has offered companies powerful ways to adapt in these uncertain times.


How AI conversational tech is transforming financial services (VB Live)

#artificialintelligence

Financial services companies are investing in voice and chat conversational technologies -- but can they really drive engagement and streamline customer communications? Catch up on this VB Live event to learn how Capital One and others are leveraging these technologies to create meaningful customer experiences. Consumer enthusiasm around digital assistants like Amazon Echo and Google Home sparked a run on investment in the financial services world. Financial institutions have been going all in on conversational technologies such as voice and chat in banking. "There's the near-term focus that a lot of folks gravitate to: How can we rip costs out of the system by having people interact with automation and AI instead of a human?" says Ken Dodelin, VP conversational AI products at Capital One.


5 predictions for AI's impact on customer experience in 2020 (VB Live)

#artificialintelligence

Join this VB Live event for a look at the predictions that came true, the hype that fizzled, and what's next for AI, CX, and chatbot technology. With 2020 right around the corner, it's time to take a good hard look at how you've measured up to your own goals for the year, whether you've kept pace with your competition, and if your own predictions for the year came true. In Forrester's 2018 report on customer service and AI, the company reported that 2019 was about to be the Year of the Human, complete with workers revolting against the robots who were taking over their jobs and consumer backlash against badly done chatbots. A variety of surveys reporting that up to 50% of consumers wanted their live agents back or thought chatbots were the worst seemed to back Forrester's warnings up. Forbes predicted that consumers would be embracing voice assistants wholeheartedly and the chatbots were about to evolve to their next and final, lucrative form.


How AI-powered search is boosting efficiency for the digital workplace (VB Live)

#artificialintelligence

Your employees have a full spectrum of content and data sourced both within and external to the enterprise. And enterprise search technologies need to keep pace and stay robust. Join this VB Live event to learn how machine-learning and search can drive efficiency and Opex savings. The internet, Google, and Amazon aren't just useful consumer tools; they changed the game in terms of what kind of data users expect to have at their fingertips, and how quickly that data can be accessed. At home, the expectation is that any search will return the right results, even if you have to do some scrolling.


Why smart search is the cornerstone of digital transformation (VB Live)

#artificialintelligence

Employees have a full spectrum of content and data, but it's easy to get lost in unproductive, dead-end hunts. Join this VB Live event to learn how AI-powered smart search boosts efficient data discovery and insights that deliver real-world, high-value solutions for complex problems of every size. Digital transformation means pivoting to become more efficient, data-driven, and nimble. Traditional enterprise search is anything but. To do their jobs, enterprise employees need to tap into a huge amount of content and data available both inside and outside the company, and the tools they're handed aren't up to the job, says Simon Taylor, vice president worldwide channels & alliances at Lucidworks.


How AI-powered search is boosting efficiency for the digital workplace (VB Live)

#artificialintelligence

Your employees have a full spectrum of content and data sourced both within and external to the enterprise. And enterprise search technologies need to keep pace and stay robust. Join this VB Live event to learn how machine-learning and search can drive efficiency and Opex savings. The internet, Google, and Amazon aren't just useful consumer tools; they changed the game in terms of what kind of data users expect to have at their fingertips, and how quickly that data can be accessed. At home, the expectation is that any search will return the right results, even if you have to do some scrolling.


How AI is transforming customer reviews into crucial business intelligence (VB Live)

#artificialintelligence

Customer reviews are a gold mine, and artificial intelligence is a fast and cost-effective way to turn them into essential insight. Learn how AI can help you turn good feedback into great product, uncover what really matters to customers, and more, in this VB Live event. Customers have higher-than-ever expectations, and 89% of consumers are more likely than ever to share positive or negative experiences. More importantly, behind every customer review is an important and personal story. Good or bad, there's a reason they took the time to search out your feedback form or Facebook page, compose a message, choose a rating, and share their thoughts with the world.